Job Description
EC PRO US IS LOOKING FOR A CLIENT ADVOCATE
Do you love horses & technology? Stop scrolling - this job may be perfect for you!
This is an exciting Client Advocate role for the right person who has a passion for equestrian life and wants to build a career in the software-as-as-service (SaaS) industry.
This is a unique opportunity to take an established brand in the UK and launch it in the U.S. to create raving ECPro fans on the other side of the pond.
EC Pro is an award-winning equestrian client, staff, and barn management software that was founded in the UK in 2017. Our founder, Jamie, noticed that the riding school system was upside down. He found himself standing in long wait lines to book riding lessons for his daughter, while the barn staff ran around in a constant hurry, trying to manage the growing crowd of customers.
It struck him that booking a horse shouldn't be that hard. It should be as easy as booking a flight, hotel, vacation, workout session, or food delivery right from your phone. Thus, EC Pro was born.
EC Pro is a cloud-based software solution that gives riding school and equestrian center owners complete control over their business operations and bookings while providing customers with the digital experience and modern convenience they expect.
Sound cool? Keep reading!
About the Role
At EC Pro, we're passionate about helping customers manage their most precious asset: Their team's time. By creating a world-class customer experience, building great relationships, and possessing a huge depth of knowledge about our products, the EC Pro support team plays a crucial role in helping us achieve that mission. That's where you come in.
As a Client Advocate, you'll be the voice of the company, embodying those values and driving customer value and satisfaction. In the process, we'll provide mentorship, training, and the potential to make a big impact at a growing organization. If you're curious, organized, and like solving problems while helping people, we want to talk to you!
Responsibilities
Must have:
Nice to have:
Our Tech Stack:
Compensation (?)
Other Info
Hiring Manager
Russell Daws, Principal at ECPro US
Contact: HR@ecpro.us
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