Job Description

Job Description

Job Description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Flexible schedule
• Free food & snacks
• Health insurance
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development

ROLE DESCRIPTION:
As a customer service representative with Joanna Kierys State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

BENEFITS:

• Hourly pay plus bonus (start range $20 to $25 an hour)
• Growth potential/Opportunity for advancement within my office
• Paid time off (vacation and personal/sick days)
• Health/Dental benefits
• 401k with profit sharing (3 percent to 10 percent of annual pay)
• Valuable career-building experience
• Team lunches & dinners
• Team member Birthday & Anniversary celebration

RESPONSIBILITIES:

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS:

• Excellent communication skills to assist customers and coordinate with other agency team members
• Polish speaking team member preferred

From the Agency Owner:
I have spent over 23 years in the insurance industry, currently serving customers in Illinois, Indiana, Michigan & Wisconsin. Specializing in insurance and financial services, my journey extends beyond professional success to a commitment to mentorship. I take pride in guiding and mentoring new team members who join my office, providing them with the insights and skills needed to thrive in the dynamic insurance field. Together, we build a collaborative environment where every team member has the opportunity to excel. Let's connect and discuss how my wealth of experience and dedication to mentorship can contribute to your professional growth.

Job Tags

Hourly pay, Flexible hours,

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