Full-Time Center Associate Job at The UPS Store St Clair Shores, Michigan

L0ZkNlRLSDc1dTJPUnczM1I4Mms3b29veEE9PQ==
  • The UPS Store St Clair Shores
  • Michigan

Job Description

The Full-Time Center Associate delivers world-class customer service to all retail customers by processing packages and/or packaging and processing packages. Other services we offer are, printing, notarizing, copying, faxing, laminating to name a few. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail/hospitality sales experience, point-of-sale experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership
  • Takes ownership of the customer's shipping needs and offers viable solutions
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
  • Maintains a clean, organized, and safe working environment
  • Stays current with web based training and best practices
  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Empathizes and manages demanding, impatient, and/or frustrated customers to turn a stressful event into a positive experience
  • May open and/or close the store and perform end-of-day accounting, etc.
  • Packages shipments for safe arrival, including assembling stock boxes, building custom boxes, and properly cushioning contents
  • Takes ownership of customers’ packing, shipping, and/or print problems and offers viable solutions
  • Takes ownership of the customer's shipping needs and offers viable solutions

QUALIFICATIONS

  • High school diploma or GED required
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable, and responsible
  • Able to lift 40+ pounds
  • Valid driver's license and reliable transportation

BENEFITS

  • Competitive wages and positive work atmosphere
  • Discounts on shipping
  • Flexible scheduling
  • Advancement
  • Casual and creative work environment
  • Free Parking
  • Flexible Schedule
  • Flexible Work Hours
  • Formal Ongoing Training Program
  • Formal On-the-Job Training Program

Job Tags

Full time, Casual work, Flexible hours,

Similar Jobs

Synergy America, inc

Administrative Assistant Job at Synergy America, inc

 ...Description Job Description We are currently looking for an Administrative / Receptionist Assistant for a contract position withthe...  ...management, and data entry. The ability to interact with the public is essential. Additionally:Ability to handle confidential... 

Warren Drilling

Gas/Oilfield Escort Driver Job at Warren Drilling

 ...Full-time Escort Driver needed with a clean driving record. Responsibilities: Works in conjunction with the driver of an oversized truckload to make sure the truck reaches its destination safely. Travels in front of or in the back of the truck in a separate vehicle... 

CAPPS, Inc.

DPS - TOD - A - 2025 Trooper Trainee Job at CAPPS, Inc.

 ...enforcement service is not applicable to promotions, transfers, determining seniority or other matters in which years of service within DPS are relevant all new Troopers hired under this provision are subject to the one-year probationary period from the date of graduation... 

AdeIphi MedicaI Staffing

Occupational Therapist #BD-368-06 Job at AdeIphi MedicaI Staffing

 ...appropriate treatment to meet individualized student objectives and provide recommendations for school needs. Job Quick Facts: Ref#:BD-368-06 Profession: Occupational Therapist Location: Cincinnati, Ohio Facility Type: School Job Type: Contract Shift... 

California Proton Therapy Center

Patient Advocate Job at California Proton Therapy Center

 ...a facility that provides state-of-the-art cancer treatments to patients with varying diagnoses that travel here from all over the world...  ...Therapy Center may be the place for you. Summary: The Patient Advocate (PA) interacts with prospective patients to gather information...