Glass Dispatcher Job at Caliber Collision, Lewisville, TX

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  • Caliber Collision
  • Lewisville, TX

Job Description

Service Center
CSCS TX

*REMOTE/ NORTHEAST AREA*

Job Summary

Responsible for handling Technician calls, ordering glass parts, and routing technicians; and daily communication with Glass General Managers about the schedule and helping the Customer Service Team with any scheduling questions in the Glass Markets.

Essential Job Duties
  • Order Auto Glass and Route Glass Technicians' Day for assigned markets
  • Communicate with Glass General Managers about any issues and go over the schedule for the next day
  • Getting approval on any aftermarket parts that are not automatically approved and need to be used
  • Go over previous day jobs to make sure a technician was able to mark them complete or not complete
  • Assist any Glass Customer Service Representatives that have questions about the scheduler
  • Perform other duties as required to successfully meet the needs of the business

Skill/Requirements
  • 1 year of Glass CSR Experience preferred
  • Attention to detail
  • Very Reliable and able a team player
  • Great written and verbal communication skills
  • Able to type 40+ words a minute and be a great multitasker

Job Tags

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