REMOTE Customer Success Manager 3 Job at Magical Destinations Travel, Des Moines, IA

L1ZWNFQ2WCs1KzZGUUFEeFJzYXA0WWd1eGc9PQ==
  • Magical Destinations Travel
  • Des Moines, IA

Job Description

Growing your career as a Full or Part- Time Remote Customer Success Manager  is an incredible opportunity to develop valuable skills.

If you are strong in leadership, and persuasion and have the right determination for the opportunity, then schedule a meeting today to become a Remote Customer Success Manager.

 The right candidate will serve as a member of the Team, including monthly calls and meetings (virtual), and serve as an example of the company’s mission.  We are currently seeking full-time, passionate people to help us guide customers to achieve their travel package goals. A successful candidate will understand the needs of our customers and work closely with them to create personalized itineraries. 

 Rational humble, and intuitive people, with virtual experience and client understanding, will thrive in this role. 

 Responsibilities: 

  • Exemplify our Core Values and Mission Statement to live out our culture. 
  • Foster teamwork by collaborating with and helping teammates with a positive and professional attitude. 
  • Surprising & delighting each client. Innovation on how we can be doing this more often and more consistently. No one falls through the cracks!
  • Responding to client requests and questions as directed 
  • Applying for payments & sending out payment reminders 
  • Managing flight changes & seat assignments 
  • Concierge-related details for clients, such as spa, touring, dinner reservations 
  • Corresponding with clients on preferences, assisting with arranging surprises & welcome notes; and notifying hotels of client preferences no later than 1 week before departure 
  • Preparing client documents & travel tips, either electronically or hard copies – advising of what should be printed, etc. no later than 3 weeks before departure 
  • As needed, assisting with distributing information to and coordinating internal and/ or team needs 
  • Updating daily activity, reporting, and status in cloud-based CRM 
  • Set schedules and manage time effectively and efficiently 
  • Managing client profiles & bookings 
  • Serving as backup travel support/main point of contact as needed in case of emergencies (can occur outside of normal office hours)
  • Continue to grow in savvy and proficiency to implement tools to heighten our remote workplace culture 

  Criteria Include: 

  • Must be a driven self-starter, positive thinker, proactive, and trustworthy. 
  • Attributes of flexibility, creativity, self-discipline, strong organizational skills, and action-oriented are essential for this role, as the position offers a significant amount of responsibility with accountability for results. 
  • Strong verbal and written communication skills. 
  • Team player who is willing and able to “roll up your sleeves” to complete a project. 
  • High degree of autonomy with the capability of working remotely 
Apply Today 
My Personal Calendar 

 

Job Tags

Full time, Part time,

Similar Jobs

Carters

Retail Sales Associate Job at Carters

 ...online at and The Companys Child of Mine brand is available at Walmart, its Just One You brand is available at Target, and its Simple...  ...that fit your life. Our hours of operation allow you to balance work and personal activities - whether you have class, enjoy a... 

Napa Home & Garden

Customer Service Representative Job at Napa Home & Garden

 ...About Us: Napa Home & Garden, a dynamic home dcor wholesaler, with its headquarters in Duluth, GA is searching for a driven, energetic...  ...regarded brands. Job Purpose: The Napa Home & Garden Customer Service Department is known for their friendly demeanor and passion... 

Katalyst Healthcares & Life Sciences

SAS Programmer Job at Katalyst Healthcares & Life Sciences

 ...sponsor and internal mapping requirements. Develop clinical data report outputs using a combination of SQL Server (SSRS), Tableau, SAS or other identified solutions. Program data review and quality checking programs ensuring delivery of high-quality output for clients... 

MDA Edge

Healthcare Strategy Consultant Job at MDA Edge

Work Model: Onsite | Hybrid Employee Status Regular Schedule Full-time Regular Scheduled Hours 40 Working Days Mon, Tue, Wed, Thu, Fri Start Time 08:00 AM End Time 05:00 PM Work hours are flexible: Yes There is equity in this position: Yes Job Summary: Contributes...

Primient

Change Management Manager Job at Primient

 ...Change Management, Manager Schaumburg or Decatur, Illinois Ready for a Change Management career with more impact ? Join a market leader in ingredient manufacturing that is poised for a new era of success. ABOUT PRIMIENT Established yet entrepreneurial: Primient...