Job Description
WHO WE ARE:
Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide and many of our positions are suitable for teleworking. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits.
You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.
WHO YOU ARE:
The UX/UI Designer will be responsible for creating accessible, engaging, and enjoyable user experiences for web and mobile applications. Must work closely with all members of the Customer Experience (CX) team and program areas in the agency to ensure that the final product meets the needs of the customers. Must have a strong understanding of human behavior, as well as the latest trends in user experience design. Able to think creatively to solve problems and create new user experiences that are both functional and appealing. Additionally, this role will be responsible for updating content across our various sites and assisting the Web Administrators with operational maintenance and content management.
WHAT YOU WILL DO:
The UX/UI Designer (Web Administrator III) perform highly complex (senior-level) web design and development work. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment.
YOU WILL BE TRUSTED TO:
-Create engaging user experiences for web and mobile applications.
-Collaborate with Data Analyst and CX Analyst to align final products with customer needs.
-Conduct user research, develop prototypes, and work with than the CX team on design implementation.
-Optimize existing user interface designs to improve usability and accessibility.
-Communicate with stakeholders to align on business goals and objectives.
-Develop technical and business requirements for user-centered solutions.
-Think creatively to solve problems and design functional, appealing user experiences.
-Conduct ongoing user research, including A/B testing, and test prototypes before implementation.
-Responding to Ticketed request from internal customers to update website content, links, images, tables, files, and documents in a timely manner consistent with the agency's style guides, accessibility standards, and web-content structures.
-Provides backup and support to the Web Administrators with various tasks as assigned.
YOU QUALIFY WITH:
-Graduation from an accredited four-year college or university with courses in systems analysis, web design, web development or computer programming.
-One year of full-time qualifying experience in systems analysis, web design, web development, computer programming, or graphic design may be substituted for each 30 semester hours of education.
YOU ARE A GREAT FIT WITH:
-BS/BA in Human-Computer Interaction or a design-related field.
-At least 1 year of relevant experience.
-Proven experience and knowledge on implementation and facilitation of the overall design process, using a variety of methodologies like: Process Mapping, User Journey Mapping, User Story Mapping, Wireframing, UI prototyping, User Testing, etc.
-Experience with industry standard design and research tools (Figma, Adobe CC, Sketch, User Testing, etc.)
-Ability to think creatively to solve problems and create new user experiences that are both functional and appealing.
-Experience with web content CMS systems and adherence with style guides and accessibility standards.
-Basic knowledge of HTML, CSS, and JavaScript.
-Familiarity with accessibility standards such as WCAG.
-Knowledge of UX/UI trends and best practices.
-Experience with Drupal 10 CMS.
-Familiarity with Acquia cloud IDE.
-Experience with CloudFront CDN.
YOU GAIN:
- A Family Friendly Certified Workplace.
- Telecommuting offered from anywhere within the State of Texas
- Competitive salary: $5,512.50/month
- Defined Retirement Benefit Plan
- Optional 401(k) and 457 accounts
- Medical Insurance
- Paid time off, including time for vacation, sick and family care leave
- Additional benefits for active employees can be found at
VETERANS:
Use your military skills to qualify for this position or other jobs! Go to to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser:
HOW TO APPLY:
-To be considered, please complete a State of Texas Application for Employment and apply online at or on Taleo.
-TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas.
-In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
-A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.
Job Tags
Remote job, Full time, Work experience placement, Relocation, Work visa,